Privacy Policy

Last Updated: May 2026

Senior Street Advisory, LLC (“SSA,” “we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains what information we collect through myseniorhelp.com (the “Site”), how we use it, who we share it with, and your rights regarding that information. By using the Site or submitting a contact form, you agree to the practices described in this policy.

1. Information We Collect

When you submit a contact or inquiry form on our Site, we collect the following information:

First and last name
Phone number
Email address
Message or inquiry content you voluntarily provide

We do not collect payment information, government identification numbers, or sensitive health records through our website.

2. How We Collect Information

We collect information through two primary methods:

Direct Interactions: You provide information when you complete and submit a contact form on our Site. Submission is entirely voluntary.
Automated Technologies: As you interact with our Site, certain technical data may be collected automatically. This includes information such as your IP address, browser type, pages visited, and time spent on the Site. This data is collected through cookies and analytics tools operated by our platform providers (see Section 5).

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiry and provide the Medicare and insurance guidance you requested.
To follow up by phone or email regarding your inquiry or related services
To send you informational and marketing emails about our services, updates, or educational content related to Medicare and senior insurance (you may opt out at any time – see Section 7)
To improve our Site and understand how visitors use it.
To comply with applicable legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We do not share your data with third parties for their own marketing or promotional purposes. We may share your information only in the following limited circumstances:

Service and Technology Providers: We use GoHighLevel (GHL), a customer relationship management and marketing platform, to manage contact form submissions, communications, and website analytics. GHL is provided to us through Taft Systems and AMP Brokers, our FMO. These providers access your data only to perform services on our behalf and are bound by confidentiality obligations.
Analytics: Our website may use analytics tools, including Google Analytics and tools built into the GoHighLevel platform, to track site usage. These tools may collect anonymized data about how visitors interact with our Site.
Legal Requirements: We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Platform Providers and Technology Partners

Our Site is built and hosted through GoHighLevel (GHL), operated by Taft Systems on behalf of AMP Brokers. By using our Site, you acknowledge that data submitted through our forms is processed through the GHL platform. We encourage you to review GoHighLevel’s privacy policy for information on their data handling practices.

We may also use Google Business Profile and related Google tools, which are subject to Google’s Privacy Policy available at google.com/policies/privacy.

6. Cookies and Tracking Technologies

Our Site and its underlying platform (GoHighLevel) use cookies and similar tracking technologies to operate the Site, remember your preferences, and collect analytics data. Cookies are small files stored on your device.

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that some features of the Site may not function properly if cookies are disabled. We do not currently respond to “Do Not Track” signals from browsers.

7. Email Communications

If you submit a contact form on our Site, you may receive follow-up emails from Senior Street Advisory related to your inquiry or our services. By submitting a form, you consent to receive these communications.

You may opt out of marketing emails at any time by clicking the “Unsubscribe” link included in each email, or by contacting us directly at [email protected]. Opting out of marketing emails will not affect transactional or inquiry-related communications.

8. Data Retention

We retain your personal information for as long as necessary to respond to your inquiry, fulfill any ongoing service relationship, comply with our legal obligations, and support our legitimate business operations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

9. Your Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to certain legal exceptions
Opt-Out: opt out of marketing communications at any time.

To exercise any of these rights, please contact us at [email protected] or (859) 710-6773. We will respond to verifiable requests within a reasonable timeframe.

10. Children’s Privacy

Our Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.

11. Geographic Scope

Senior Street Advisory currently serves clients in Kentucky and Ohio. This Privacy Policy is intended to comply with applicable privacy laws in those states. If you access our Site from outside Kentucky or Ohio, please be aware that your information may be processed in the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make changes, we will revise the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.